| Issue ID | 1140335 |
| Internal NHTSA # | 10664470 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2015 |
| File date | 01/11/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Soon after purchasing mercedes, discovered the following potentially hazardous safety issues (all of these features are standard): 1) new "keyless-go locking system is factory programmed to unlock all doors when key is in owner's possession & rear driver's door handle is touched, allowing intruder(s) to easily enter other side of vehicle. 2) new command/computer/touch pad system, controls various operational functions, like radio, encouraging driver to take eyes off the road to operate. Touchpad requires driver to make "mouse-like" actions on computer pad (located on console) while simultaneously driving. 3) new air flow & vent system, circulates air from grill to windshield, allowing leaves & other debris, incl. Water, to enter engine compartment at the top of hood. Debris lodged here could potentially result in overheating & cause fire or result in damage to wiring and/or other components of the engine. 4) letters (w/pictures) sent to mbusa, ceo, resulted in phone calls from subordinate staff, rejecting outright each complaint but advising that debris in engine area is "normal" & customer's responsibility to remove. Letter to daimler's ceo in germany was referred back to mbusa. 5) asking for your intervention before these problems potentially result in injury or fatality. If this is not the office to investigate & intervene, please forward to the correct agency & advise accordingly. Can provide additional info. On request. Thank you... |
| Vehicle Mileage at Failure | 150 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WILLIAMSBURG, VA |
| VIN pattern | 55SWF4KB7FUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |